Items should be returned new, unused, and with all Fashionable & Lovable / Marie-Léonie Stock tags still attached. Returns that are damaged, soiled or altered will not be accepted and will be sent back to the customer.
Where provided, packaging such as cards, dust bags, wraps and garment tags should be included with your return.
Your item(s) should be sent back to us within 14 days. Returns outside these timeframes may be accepted at our discretion.
Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
Where possible, we will offer to repair or exchange faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.
Please email firstname.lastname@example.org if you wish to return a purchase.